sky365 Terms and Conditions

1Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "you," "your") and sky365 ("sky365," "we," "us," "our"), the operator of the online gaming platform accessible at sky365.vu. By accessing the platform, creating an account, making a deposit, or placing any bet or wager, you confirm that you have read, understood, and agreed to be bound by these Terms in full.

These Terms apply to all products and services offered on sky365, including live casino, sports betting, fish games, slots, eBingo, and any other game or feature that may be added to the platform from time to time. These Terms should be read alongside the Privacy Policy and the Responsible Gaming policy, both of which form part of the agreement between you and sky365.

2Eligibility

To use sky365, you must meet all of the following conditions:

• You must be at least 21 years of age.
• You must be accessing the platform from a jurisdiction where online gaming is not explicitly prohibited for you personally.
• You must not be acting as an agent for, or on behalf of, any other person.
• You must have the legal capacity to enter into binding agreements under applicable law.
• You must not have previously had a sky365 account suspended or permanently closed due to a violation of these Terms.

sky365 reserves the right to request proof of age, identity, or residency at any point. Failure to provide satisfactory documentation may result in suspension of your account and withholding of pending withdrawals until verification is complete.

3Account Registration

You may register only one account on sky365. Each player is permitted a single account regardless of device, browser, email address, or payment method used. Holding multiple accounts — whether intentional or otherwise — is a breach of these Terms.

When registering, you must provide accurate, complete, and current information. This includes your full legal name, date of birth, contact details, and any other information requested during the registration or verification process. Providing false information is a violation of these Terms and may result in permanent account closure and forfeiture of funds.

You are responsible for keeping your account credentials — including your password and any one-time passwords (OTPs) — strictly confidential. Do not share your login details with any other person. sky365 will never ask you for your password through any communication channel. Any action taken through your account will be treated as having been authorised by you.

sky365 may require you to complete identity verification (KYC) before processing withdrawals or at any other stage deemed appropriate. This process may include submission of a valid government-issued ID and proof of address. Accounts that cannot be verified may be restricted or closed.

4Deposits and Payments

All deposits on sky365 are processed in Philippine Peso (PHP). The platform supports Philippine online banking and mobile banking transfers, as well as local e-wallets such as GCash and Maya, subject to availability at the time of your transaction. sky365 does not accept credit cards or cryptocurrency as deposit methods for wagering.

Deposits must come from a payment source that is registered in your own name. Funding your account using a payment method belonging to another person is not permitted. sky365 reserves the right to request proof of ownership of any payment method used.

Minimum and maximum deposit amounts may apply and are displayed within the cashier section of your account. These limits are subject to change at sky365's discretion. Processing times for deposits vary depending on the payment method used.

sky365 does not charge fees for deposits, but your bank or e-wallet provider may apply their own transaction charges. Players are responsible for any third-party fees incurred during the deposit process.

5Withdrawals

Withdrawal requests are processed in Philippine Peso to the same payment channel used for the corresponding deposit, where possible. All withdrawals are subject to identity verification. Accounts that have not completed KYC may experience delays or restrictions on withdrawals.

Processing times vary based on the payment method and your account's VIP tier. VIP members at qualifying levels benefit from priority withdrawal processing. Standard accounts are processed in the order requests are received. sky365 aims to process approved withdrawals efficiently, but actual receipt of funds depends on the processing time of your bank or e-wallet provider.

sky365 reserves the right to delay or withhold a withdrawal if there is a reasonable suspicion of fraud, money laundering, or a breach of these Terms. In such cases, sky365 may request additional documentation before releasing funds. Withdrawals will be declined if the applicable wagering requirements for any active bonus have not been met.

6Bonuses and Promotions

sky365 offers various promotions, bonuses, and cashback programs to registered players. All bonus offers are subject to their own specific terms, which include wagering requirements, minimum deposit thresholds, game eligibility, and validity periods. These conditions are stated within each individual promotion on the Promotions page.

The following general rules apply to all bonus offers on sky365:

• Bonuses are for personal use only and may not be transferred between accounts.
• Only one bonus may be active per account at a time, unless explicitly stated otherwise.
• Bonus funds must meet the stated wagering requirements before any withdrawal can be made from the bonus balance.
• sky365 reserves the right to modify, suspend, or cancel any promotion at any time.
• Any attempt to exploit or manipulate bonus structures — including through the use of multiple accounts — will result in forfeiture of bonus funds and may lead to account suspension.

sky365 does not guarantee any specific bonus percentage, amount, or availability beyond what is currently displayed on the active promotions page. No promotions described in third-party materials or communications should be assumed valid unless confirmed within your account.

7Gameplay and Betting Rules

All games and betting markets on sky365 — including live casino, sports betting, fish games, slots, and eBingo — are governed by their respective game rules, which are accessible within each game or betting section. In the event of a conflict between these Terms and specific game rules, the specific game rules take precedence for that game.

Bets that have been placed and confirmed cannot be cancelled or amended by the player. It is your responsibility to review your selections before confirming any wager. sky365 reserves the right to void bets in the event of a technical error, data feed failure, or other circumstances that render a result invalid.

Sports betting markets — including basketball, football, boxing, volleyball, and esports — are offered subject to odds and market availability at the time of placement. Live betting markets may be suspended or closed at any time during an event at sky365's discretion.

8Responsible Gaming

sky365 is committed to promoting responsible gaming among all players in the Philippines. The platform is for entertainment purposes only — it is not a source of income, and no strategy guarantees consistent winnings.

The following responsible gaming tools are available to all registered players:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit.
• Session time controls — receive reminders or automatic logouts after a set period of play.
• Self-exclusion — temporarily or permanently restrict your own access to the platform.

To request any of these tools, contact sky365 support through your account. Requests for self-exclusion are processed promptly and are taken seriously. Once a self-exclusion is in effect, it will not be reversed until the exclusion period has elapsed.

For full guidance on managing your gaming habits, visit the Responsible Gaming page. If you feel that gaming is having a negative impact on your life or finances, we strongly encourage you to seek help from appropriate support organisations.

9Prohibited Activities

The following activities are strictly prohibited on sky365 and will result in immediate account suspension and possible legal action:

• Using automated bots, scripts, or software to place bets or interact with the platform.
• Collusion with other players to manipulate game outcomes or exploit bonus structures.
• Using the platform for any form of money laundering or financial crime.
• Creating or operating multiple accounts.
• Providing false identity information during registration or verification.
• Accessing the platform using a VPN or proxy to circumvent geographic or account restrictions.
• Attempting to reverse-engineer, hack, or otherwise tamper with the platform's software or systems.
• Sharing your account with any other person, or allowing another person to access or operate your account.

sky365 employs fraud detection systems and monitors accounts for unusual activity. If a prohibited activity is detected, sky365 reserves the right to withhold all funds in the account pending investigation.

10Suspension and Termination

sky365 may suspend or permanently close any account at its sole discretion, with or without prior notice, if there is reason to believe that a violation of these Terms has occurred. In the event of account closure due to a breach, any remaining balance may be forfeited depending on the nature of the violation.

You may request closure of your own account at any time by contacting sky365 support. If your account has a remaining real-money balance and no outstanding wagering obligations, you may request a withdrawal of that balance before closure. Bonus funds that have not met wagering requirements at the time of account closure will be forfeited.

11Limitation of Liability

sky365 provides the platform on an "as is" basis. While we make reasonable efforts to ensure continuous availability, we do not guarantee that the platform will be free from interruptions, errors, or technical failures. Scheduled and unscheduled maintenance may occur from time to time.

To the fullest extent permitted by applicable law, sky365 will not be liable for any loss of funds, profits, data, or opportunity arising from:

• Technical failures, outages, or interruptions beyond sky365's reasonable control.
• Errors in data feeds for live sports or casino games.
• Unauthorised access to your account due to your failure to maintain credential security.
• Any decision you make to place a wager or claim a bonus.

Nothing in these Terms limits liability for fraud, death, or personal injury caused by negligence where such limitation is prohibited by law.

12Privacy and Data

sky365 collects and processes personal data in accordance with the Privacy Policy, which is incorporated into these Terms by reference. By creating an account, you consent to the collection, use, and processing of your personal information as described in that policy.

sky365 uses SSL encryption and secure access protocols to protect your account and transaction data. However, no online platform can guarantee absolute security, and players should take care to use strong, unique passwords and secure devices when accessing their accounts.

13Changes to These Terms

sky365 reserves the right to update or modify these Terms at any time. When changes are made, the updated version will be published on this page with a revised effective date. Continued use of the platform after changes have been published constitutes acceptance of the revised Terms.

For significant changes, sky365 may notify registered players through account notifications or email. It is your responsibility to check this page periodically to stay informed of any updates.

14Contact and Support

If you have questions about these Terms or need assistance with your account, sky365 support is available to all registered members. You can reach the support team through the help section within your account.

For general enquiries, you may also contact us at [email protected]. Please include your registered username and a clear description of your query to help the support team respond efficiently. VIP members at qualifying tiers receive priority handling for all support requests.